Wilson Surveys
The annual survey program for landscape businesses that run maintenance contracts. Once a year, we survey your active maintenance clients and benchmark your results against the industry — so you know how your recurring relationships are really performing and where you stand against your peers.
Companies that trust us
Everything You Need
One annual enrollment includes everything below. No add-ons, no per-feature charges.
Contact Sync
Import contacts via CSV or connect your field software directly — Aspire API sync is available for Aspire users.
Full Contact Management
Manage your contact list throughout the survey season. Aspire users get automatic sync; everyone else stays current with CSV re-imports.
Reporting & Event Tracking
Track who opened, completed, and responded. Results are calculated across every question — NPS is one of several key metrics you'll see.
Deliverability Reports
Email-level analytics — sends, opens, clicks, and bounces. Know exactly how your survey reached each client.
Industry-Exclusive
Industry Benchmark Comparison
See how your NPS and completion rate compare to other Wilson360 member companies. With a decade of landscape industry experience and data across our client base, Wilson360 can provide benchmark context and informed recommendations you won't get from a generic survey tool.
The Comparison You Can't Run Alone
Industry Benchmark
For a landscape company, active maintenance contracts are recurring revenue. Whether those clients renew or churn is the clearest read on how your business is actually performing — and your NPS is the leading indicator of which way they'll go.
A score on its own doesn't tell you much. So we focus on your NPS and show it two ways: against the industry average, and against the best performers in the industry. That's how you know whether you're ahead, keeping pace, or falling behind.
Individual company data is never shared. You see aggregate benchmarks, not competitor details.
What You'll See
Your NPS, measured against the rest of the industry.
How Wilson Surveys Works
Enroll
Sign up with your company email and complete enrollment for the current survey year. One annual fee, all features included.
Sync Your Contacts
Import contacts via CSV or connect your Aspire account directly. Your contact list syncs automatically throughout the season.
Surveys Go Out
Wilson360 handles the outreach. Surveys go to your clients on your behalf, with your branding.
Track Results in Real Time
Monitor opens, completions, and responses as they come in. Deliverability reports show you exactly what happened with each send.
See How You Compare
Once results are in, your benchmark comparison dashboard shows where your score stands against other landscape companies in the Wilson360 network.
Two Ways to Run Your Surveys
Most companies run the annual maintenance survey. When you need something more tailored, we build it by request.
Most Popular
Annual Maintenance Survey
Once a year, we survey your active maintenance clients and benchmark your NPS against the industry. One annual fee, everything included, transparent published pricing.
- ✓ Runs once a year
- ✓ Surveys your active maintenance contacts
- ✓ Industry benchmark included
- ✓ Clear, published pricing
White-Glove
Custom Survey Program
Need more than the annual survey? We'll build a custom program — your own questions, run as often as you like, tailored to exactly what you're trying to learn.
- ✓ Run it multiple times a year
- ✓ Your own custom questions
- ✓ Tailored to your goals
- ✓ Pricing quoted by request
Custom programs are tailored to each engagement and quoted separately from the annual survey.
Survey Program FAQ
Ready to See Where You Stand?
Enroll in the annual maintenance survey for the 2026 season, or reach out about a custom survey built around your goals.